Returns & Exchanges
At Shaba Cosmetics, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for unopened and unused beauty products.
Initiate Your Request
Log into your account and navigate to the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
Package Your Items
Securely pack the unused products in their original packaging, ensuring all protective seals are intact to qualify for a full refund.
Ship It Back
Affix the prepaid shipping label provided in your confirmation email and drop the package off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the items, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing